Frequently Asked Questions

Find answers to common questions about Hoostag, our games, and your account.

Account Questions

How do I create a Hoostag account?

Creating a Hoostag account is easy! Click on the "Sign Up" button in the top right corner of any page. You'll need to provide a valid email address, create a password, and choose a username. After verifying your email, your account will be ready to use.

I forgot my password. How can I reset it?

On the login page, click the "Forgot Password" link. Enter the email address associated with your account, and we'll send you instructions to reset your password. If you don't receive the email within a few minutes, please check your spam folder.

Can I change my username?

Yes, you can change your username once every 30 days. Go to your account settings, click on "Profile," and then select "Edit Username." Keep in mind that your new username must be unique and follow our community guidelines.

Game Questions

Do I need to download games to play them?

No! All games on Hoostag are browser-based and don't require any downloads. You can play directly in your web browser on your computer, tablet, or smartphone. Some games may require Adobe Flash or HTML5 support, which most modern browsers have enabled by default.

How do I save my game progress?

Most games automatically save your progress in your browser's local storage. For more reliable saving across devices, we recommend creating a Hoostag account. Many games support cloud saving when you're logged in. Look for the "Save" or "Cloud Save" option within each game's menu.

Why isn't a game loading properly?

If a game isn't loading, try these steps:

  1. Refresh your browser page
  2. Clear your browser cache and cookies
  3. Try a different browser (we recommend Chrome or Firefox)
  4. Check your internet connection
  5. Make sure your browser is up to date
If the problem persists, please contact our support team with details about the issue.

Technical Questions

What browsers are supported?

Hoostag works best on the latest versions of Chrome, Firefox, Safari, and Edge. We recommend using Chrome for the best gaming experience. Some older browsers may not support all game features. Make sure your browser is updated to the latest version.

Do you have a mobile app?

Currently, Hoostag is a web-based platform optimized for mobile browsers. You can access all our games by visiting our website on your smartphone or tablet. We're working on dedicated mobile apps for iOS and Android, which will be released soon.

How can I improve game performance?

To improve game performance:

  • Close other tabs and applications running in the background
  • Use a wired internet connection instead of WiFi if possible
  • Update your browser to the latest version
  • Clear your browser cache regularly
  • Try lowering the game's graphics settings if available
  • Disable browser extensions that might interfere with games

Still have questions?

Our support team is ready to help you with any questions or issues you might have.

Contact Support